Privacy Policy

Privacy Policy

Data Protection (Privacy Policy)

At Archdex, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile application, and related services.

1. Introduction

Archdex is an architecture project management platform that enables architects, designers, engineers, and construction professionals to manage projects, drawings, documents, tasks, and team collaboration. We process personal data responsibly and in accordance with applicable data protection laws.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Billing Information
  • Postal Address

Account Information

  • Username
  • Password (encrypted)
  • Profile Information
  • Subscription Details

Project Data

  • Project Names
  • Drawings
  • Documents
  • Images
  • Task Information
  • Team Members
  • Comments and Notes

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Log Files
  • Cookies
  • Usage Statistics

3. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Provide access to our platform and services.
  • Manage projects and team collaboration.
  • Improve website performance and user experience.
  • Process subscriptions and payments.
  • Respond to customer support requests.
  • Send important service updates and notifications.
  • Ensure platform security and prevent unauthorized access.
  • Comply with legal obligations.

4. Legal Basis for Processing

Depending on your location, we process your personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

5. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences.
  • Improve website functionality.
  • Analyze visitor behavior.
  • Enhance security.
  • Measure website performance.

You can manage or disable cookies through your browser settings.

6. Data Sharing

We do not sell your personal information.

We may share data only with trusted service providers that assist us in operating our business, such as:

  • Cloud hosting providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support platforms

These providers are required to protect your data and use it only for the agreed purpose.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure data encryption
  • SSL/TLS encrypted connections
  • Access controls
  • Regular security updates
  • Secure cloud infrastructure
  • Routine backups and monitoring

While we strive to protect your information, no internet-based service can guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Restrict or object to processing.
  • Withdraw consent where applicable.
  • Request a copy of your personal data (data portability).
  • Lodge a complaint with the relevant supervisory authority.

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our services are intended for business and professional use and are not directed to children under the age of 16. We do not knowingly collect personal information from children.

12. International Data Transfers

If your information is transferred outside your country of residence, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with a revised effective date.